Data Protection
Privacy Policy
1. Overview
This Privacy Policy explains how Fondshandel Direkt GmbH ("we", "us", "our"), Lilienstraße 19, 20095 Hamburg, Deutschland, collects and uses personal data when you visit fondshandel-direkt.org or contact us. This website is informational and does not process payments or sell services.
2. Data Controller
Fondshandel Direkt GmbH
Lilienstraße 19, 20095 Hamburg, Deutschland
Telephone: +49 040 30997883
Email: support@fondshandel-direkt.org
3. What Data We Collect
- Contact details you submit through the contact form, such as your name, email address, telephone number and message content.
- Fund names or identifiers you choose to share in connection with an enquiry.
- Technical data such as browser type, approximate location derived from IP address, and pages visited, collected through standard server logs and, where you consent, analytics cookies.
- Cookie preferences recorded in your browser's local storage.
4. Why We Process Your Data
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries submitted through the contact form | Performance of pre-contractual steps at your request, Art. 6(1)(b) GDPR |
| Operating and securing the website | Legitimate interest, Art. 6(1)(f) GDPR |
| Optional analytics cookies, once accepted | Consent, Art. 6(1)(a) GDPR |
| Compliance with statutory record-keeping obligations | Legal obligation, Art. 6(1)(c) GDPR |
5. Cookies
We use a small number of cookies described in our Cookie Policy. Non-essential cookies are only set after you accept them through the cookie banner.
6. Data Sharing
We do not sell personal data. Data may be shared with hosting and email service providers who process data on our behalf under data processing agreements, or disclosed where required by law or to a competent authority such as BaFin upon lawful request.
7. International Transfers
Where a service provider is located outside the European Economic Area, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
8. Retention
Enquiry correspondence is retained for as long as necessary to answer your question and for a reasonable period afterward for record-keeping, generally not exceeding three years unless a longer statutory retention period applies.
9. Your Rights
- Access to the personal data we hold about you.
- Rectification of inaccurate data.
- Erasure of your data, subject to statutory retention obligations.
- Restriction of processing in certain circumstances.
- Data portability where technically feasible.
- Objection to processing based on legitimate interest.
- Withdrawal of consent at any time, without affecting prior processing.
To exercise these rights, contact us at support@fondshandel-direkt.org. You also have the right to lodge a complaint with a supervisory authority, such as the Hamburg Commissioner for Data Protection and Freedom of Information.
10. Security
We apply reasonable technical and organisational measures to protect the data we hold, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised.